Returns & Refunds

Last updated: 29 August 2026

Print-on-Demand Products

As each print, canvas, or personalised product is made to order, I cannot accept returns or exchanges simply because you have changed your mind or ordered the wrong size.

Please check product descriptions and sizes carefully before ordering.

Damaged or Faulty Items

Every possible care is taken to ensure you receive your goods in perfect condition. However, if your order shows obvious signs of damage on arrival, please refuse to accept the delivery and notify me immediately, using the form below.

If any damage is only evident after opening the package, you must inform us, using the form below, within 36 hours of receipt.

On receipt of your communication, I will request photographic evidence of the damage, along with further details if necessary.

Cancellations

Orders may be cancelled before production begins. Once an item has entered production, it cannot usually be cancelled because it has been made specifically for your order.

Charges for Returns/Shipping

There are no charges for returns, however, you are responsible for all costs of the return postage. We take no responsibility for loss or damage of goods in return transit, and strongly advise that you use a tracked and insured delivery service. Original shipping charges are non-refundable.

Exchanges

We only replace items if they are damaged or defective. See damaged or defective goods above. If you want to exchange an item please contact us using the form below.

When will I get my refund?

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved then your refund will be processed, and a credit will automatically be applied by original method of payment within 10 working days.

Returns Form

To start the return/refund process, complete and submit the following form.